Need help? Email or call 703-838-2679.

Your username is your email address associated with your account. If you need assistance remembering your username, please email us at
On the login page, you can click the link ‘forgot your password?’ which will direct you to enter your email address associated with your account. You should receive an email with a link to generate a new password.

Many activities do not require NCPA membership. If you are not a member, you must create a free user account with NCPA in order to enroll in any course. Activities for purchase may be offered at a discounted rate for members, but are typically available for non-members as well. 

Anyone is able to enroll in activities however, credits are only available to pharmacists and pharmacy technicians. 

An NABP e-Profile ID is generated when a pharmacist or pharmacy technician creates an e-Profile at Your e-Profile ID should contain 4-10 numbers and is not your state license ID, NPI number, social security number, employee ID or phone number. If you need to create or look up your e-Profile ID, go to
To receive credit for an activity you must complete all required components of the activity and the feedback survey, which will become available once all activity components have been completed. To confirm completion of an activity or to access your certificate, you can check “My Dashboard” or “My Transcripts” (under settings icon). NCPA is an ACPE-Accredited organization and required to file learners’ successfully completed activities to CPE monitor. NCPA automatically submits your activity credit information to CPE monitor. Allow for 24-48 hours for the credit hours to appear on your NABP e-Profile. Please contact if you have any additional questions.
Attendance codes are provided to attendees during a live webinar in order to receive credits. Attendance is required to receive the code.

o  For any LIVE event, you must claim your credits within 30 days from the date of the live event.

o  For any HOME STUDY activity, you must claim your credits before the expiration date of the activity.

Please contact to claim credit after the deadline. If you would like to claim credits for an activity 60 days or more after the activity, you will need to pay a $200 late fee in order for NCPA to submit your credits to NABP. You are not able to claim credit for an activity after 6 months as ACPE does not accept submissions older than 6 months.
You can register for a webinar by clicking the “Register” button on the activity page, which will take you to a GoToWebinar page where you’ll be asked to enter your name and email. Once registered, you will receive a registration confirmation email from GoToWebinar containing a link to access the live event. After the webinar is over, return to the activity page, enter the access code provided, and complete the feedback survey to claim credit.